Terms and Conditions

By placing an order you are agreeing to these terms. No employee has the ability or right to alter these terms.

Warranty

Your trailer comes with a minimum 1-year factory limited warranty (maximum of 5-years). All warranties are with the manufacturer of the trailer or specific component or accessory. Texas Built Trailers does not warrant any trailer, product, or component. You will be provided with any warranty documentation that comes with the product you are purchasing at the time of sale.

Deposits

All deposits are NON- Refundable.

A deposit of $100.00 or up to 50% is required, whichever is established at the time of sale. This deposit may be given in the form of a credit card, debit card, personal check, cashier’s check, money order or cash to place the order for your trailer & begin the building process. The maximum amount Texas Built Trailers will allow to be paid via credit card or debit card for any non-face to face payment is $500 per trailer, however, a credit card authorization & copy of drivers license is required.

Change Orders

Be sure that your estimate accurately reflects how you want your trailer to be built! Any changes after your order has been submitted for production will incur a $100 fee in addition to any additional costs associated with the requested changes to your order.

Substitutions

Occasionally the manufacturer may substitute a part that is normally used in our trailer builds due to stock levels or availability.  They may also elect to add Aluminum Tread Plate (ATP) stone guard around the bottom of trailers ordered with extra height at no extra cost.  This is due to the availability of the extra length panels.  If this is NOT acceptable, please advise your sales rep. This could delay your production.

Cancellation

Any cancellation after your order has been submitted for production will result in the forfeiture of your deposit.

Shipping

Texas Built Trailers does NOT provide shipping.

You may have your trailer shipped to you by contacting a shipping carrier on your own. We will work with your carrier to arrange an appointment for them to pick up your trailer. Prior to shipping your trailer, any remaining balance due on your purchase must be paid by wire transfer, cashier’s check, or money order, and, all paperwork associated with your trailer must be completed and signed.

Forms of Payment

1. Cash
2. Checks – Business, Personal, Cashiers’ (proper id required, all checks made out to “Texas Built Trailers”)
3. Visa / MasterCard / Amex – (Loss of cash discount equal to 3% for Visa & Mastercard or 5% for AMEX or Discover)
4. Wire Transfer – Routing information available on request ($15 Fee will apply)

Documentation

Upon payment in full, Texas Built Trailers will provide you with a paid invoice, warranty paperwork, & an MSO (manufacturer’s statement of origin). Canadian customers will be provided a letter required by Canada stating that there are no recalls on the trailer.

Website

Pictures of trailers & items on the website are for pictorial representation only; however individual products or design may change over time. If you want something specific, make sure the salesman gives you it in writing on an estimate & it clearly describes what you’re requiring. Although we try to represent the colors accurately, all computer monitors show slight variations in color & we cannot guarantee specific shades or tones based off what you saw on a website. We try to have all the most updated and accurate information on the website; however we are not responsible for typographical errors or wrongly posted pictures. If you are concerned about what you will receive, please speak to your sales consultant.

Returns / Refunds

Texas Built Trailers has a strict No Returns / No Refunds Policy.

Failure to Pick Up Your Trailer or Make Final Payment

Final Payment on your purchase is due within 7 days of completion of your trailer. Storage charges of $15 per day may be assessed for each day after the first 7 days. After 30 days, if payment in FULL has not been made, your order will be considered abandoned, your deposit will be forfeit, and any product associated with your order will be sold.